Can't Go Wrong With Us Guarantee

All to often you hear about someone who had some kind of work performed on their home and it all seems great on day one but after a few months maybe a noise starts or it just doesn't look as good because something has shifted or settled possibly due to poor craftsmanship or maybe the contractor used subpar materials in an attempt to save a dollar or two. The worse part is that it's been six months since you signed off on the job as complete and that you were satisfied because it looked good on day one. Now what...?
Well, with Timeline Heating and Air Conditioning we don't just want you happy with us on day one, we want you happy with us forever and that's why we use top quality materials and equipment.

With this guarantee we vow to you that our products and our craftsmanship are at such a high quality level that you have nothing to worry about. We value our clients peace of mind so much that we are essentially giving a 2 year test drive on your satisfaction. Timeline Heating & Air Conditioning providing you this 2 year satisfaction guarantee on our craftsmanship. Should for any reason you within the first 2 years become dissatisfied with the craftsmanship or performance of your heating and cooling system purchased from and installed by Timeline Heating & Air Conditioning we will make any modifications to the initial work performed in order to renew your satisfaction that you have received a job well done.

COMPLETE COMFORT GUARANTEE

Whether it's designing the HVAC initially in a newly built home or redesigning it in a pre-existing home, we want you to know that we leave nothing to chance. Timeline Heating & Air Conditioning will never use "rule of thumb" or simply guess at how to properly design the HVAC system in your home. All installations are precisely calculated to provide the correct amount of air flow to each and every room depending on the results of each rooms own heat load calculation. Designing your home comfort system in this manner will allow us to provide you even temperature levels in your home. We guarantee that your HVAC system will maintain every room within +/- 3° of the design specification of your thermostat setting or we will make any modifications necessary to meet this obligation with no cost to our clients.

STRESS FREE GUARANTEE

Few things are as stressful as being stuck in your home with no heating or cooling.
Timeline is so confident in our ability and are so diligent in our efforts to take care of our clients in a professional and timely manner that we are putting our money where our mouth is with this guarantee just so you will feel extra secure about your decision to elect Timeline Heating & Air Conditioning as your home comfort specialists. We vow that should your new heating and cooling system purchased from and installed by Timeline Heating & Air Conditioning experience a breakdown within the first 2 years and leave you without heating or cooling, we will have you back heating or cooling within 24 hours of your call to schedule service otherwise we will provide you a local hotel room on us and pay you $100.00 for the inconvenience.

NO LEMON GUARANTEE

Should any heating or cooling system purchased from and installed by Timeline Heating & Air Conditioning suffer a compressor failure within the first five years from date of installation we will repair or replace the unit at no cost to the client regardless of the warranty status.

Should any heat exchanger on any new gas heating system purchased from and installed by Timeline Heating & Air Conditioning suffer a failure within the first five years from date of installation we will repair or replace the unit at no cost to homeowner regardless of warranty status.

Technician integrity and client respect guarantee

We here at Timeline Heating and & Conditioning hold ourselves to a higher standard and we value our clients in the highest regards therefore you will never have to worry about anyone with our company ever making you feel uncomfortable or disrespecting your home. Our technicians and associates are background checked and drug tested both upon hire and randomly throughout their employment. We vow to you that our technicians and associates will not swear or use tobacco products or anything remotely like such as vaping products on your property and we will not enter the finished space of your home without our floor saving shoe covers on or without adequate floor covering drop cloths in place. Should any employee of Timeline Heating & Air Conditioning fail to adhere to these requirements they are subject to instant termination and the client will receive a 1 year maintenance membership free of charge.

Worry free no cost guarantee

In the HVAC industry homeowners are often subjected to misleading information when it comes to warranty coverages of a new heating and cooling system. Most homeowners are given a false sense of security that just having a good warranty insures they will never have to worry about paying for an expensive repair. Homeowners are unaware that even though they may have a 10 Year parts and labor warranty with their new system, that warranty does not cover anything outside of the manufacturer's box. Being that only the serial numbered equipment is all that carries any warranty, this means that refrigerant lines, breakers, disconnects, thermostats, secondary drain pans and overflow drain safety switches, filter dryers and even the refrigerant that's inside your system is not covered by any warranty. Timeline Heating & Air Conditioning does not agree with these industry practices therefore we vow through this guarantee that we will stand behind our craftsmanship and the products we provide for as long as the systems labor warranty is active, which means that our clients will never incur any repair cost on any system purchased from and installed by Timeline Heating & Air Conditioning.